[vc_row][vc_column][vc_tta_accordion color=”orange” active_section=”non-existing number” title=”Shipping F.A.Q”][vc_tta_section title=”Is Shipping Included in The Prices?” tab_id=”1453507183131-cff4f165-a3a5″][vc_column_text]If the product’s name includes ‘free shipping’, then you will not need to pay for shipping cost. Not every product has free shipping, and it also varies from country to country.
For products without ‘free shipping’ you need to use the online system to generate a shipping quote for your order. Please put the desired number of items in your shopping cart, and then click to the check out page. Then you can find shipping prices for different shipping services.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Can I Trace My Order?” tab_id=”1453507183284-c839b829-a331″][vc_column_text]You can follow your order both during processing and after it has left our warehouse.
Processing: You can check the status in your order status page.
Shipped: Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages, as well as the website where you can trace your order. Tracking information is also available in your order status page.
Orders under $25 using standard shipping will not have a tracking code; you can estimate delivery based on the estimated delivery times chart.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Long Will It Take For Delivery?” tab_id=”1453507199409-fd3e10fe-67c6″][vc_column_text]Total delivery time is split into two parts.
1. Processing time 1-4 business days normally: The time from when your payment is received to when we gather up all the items, do strict quality-control tests, and carefully package the items.
2. Shipping time 5-25 business days: This is the time that it takes for the package to be delivered by the couriers to the destination, this table shows delivery times for every shipping method and warehouse.
Out Of Stock Split Shipping: If an item is not in stock, when the order is placed, processing will not begin until it has arrived. If you order multiple items, the order will be shipped seperately, and items in stock will be sent first. Then when the others are in stock they will be sent separately to you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why Didn’t I Get A Tracking Code?” tab_id=”1453507201215-d83ac6b2-0a35″][vc_column_text]Standard shipping offers great low rate shipping, however orders under $25 using standard shipping will not have a tracking code.
If you used one of our other shipping methods, or your order is over $25 using standard shipping, and you have not received a tracking code, check your order status, it may have not been shipped yet. You will be emailed the tracking code when the order is made.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What Is Split Shipped?” tab_id=”1453507202790-d16c4197-3f95″][vc_column_text]If an item is not in stock when the order is placed, processing will not begin until it has arrived. If you order multiple items the order will be split shipped and items in stock will be sent first. Then, when the others are in stock, they will be sent separately.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]